Forms and brochures

Important Information

Download this guide, read and retain it as it contains important information regarding your policy.

Direct Debit details form

Download this form and post it to us to update the bank account or credit card used to direct debit your premiums. This includes our agreement with you to debit your bank account or credit card for your premiums.

Direct Credit details form

Download this form and post it to us to update the bank account used to deposit any money owing to you for claims.

Claim Form

Use this form to submit claims. Before submitting the claim read the important information on the first page. Email this form along with your itemised receipt to frank@frankaustralia.com.au and we will pay the benefits back into your bank account.