Before you arrive in Australia

If you're planning to come to Australia on a 457 Visa, there are a couple of things you need to know about your Frank membership when you're preparing to leave your home country.

  1. 1-2 weeks before your declared arrival date Frank will get in touch with you to confirm your new Australian details.  Frank will also email you a couple of forms:
    1. Direct Debit details form
    2. Direct Credit details form
  2. You must complete these forms and return them to Frank before you arrive in Australia. If Frank can't contact you when you're in Australia or take payment from you, then Frank will cancel your health insurance policy and inform the Department of Immigration that you are no longer covered. This may cause problems for you regarding your visa.